Return Policy

Refund and Returns Policy

Return

Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

Refund

Once the Product is received by the company successfully, RATHORE LABS AND TECHNOLOGIES will instantly initiate the refund to your source account or chosen method of refund within 7 working days.

Refund and Cancellation for Service Provider Company

Due to service providers in nature, "NO REFUND" and "NO CANCELLATION" will be entertained once the payment has been made.

Cancellation Policy

Please note that an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for all orders/products.

OR

Customers can cancel an order only before the order has been shipped/dispatched. After the product(s) has been shipped, the customer CANNOT cancel the order. However, return is possible for all orders/products.

Shipping & Delivery Policies

RATHORE LABS AND TECHNOLOGIES ships its products to almost all parts of India. Orders placed will be shipped within 24 hours. We ship on all days except Sunday and National Holidays.

For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas, the products will be shipped through India post and may take 1-2 weeks depending on the location. At times, there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control, for which RATHORE LABS AND TECHNOLOGIES is not liable. We would request its users to cooperate as RATHORE LABS AND TECHNOLOGIES continuously tries to minimize such instances. Also, RATHORE LABS AND TECHNOLOGIES reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for canceled product(s) to your source account.